Data we need
Contact and recipient details, shipment information, declarations, status history, payment proof, and technical security data. We do not store complete bank-card credentials.
Privacy
How we handle data
We use personal and logistics data only for accounts, warehouse handling, delivery, support, security, and required compliance.
- Data minimization
- PII-free public tracking
- Session controls
How it is used
To create warehouse profiles, match parcels, quote and deliver shipments, send notifications, prevent abuse, provide support, and comply with law.
- Role-based access
- Public tracking excludes PII and declarations
- Critical changes enter audit logs
- Retention depends on record type and legal duties
Your requests
You may request access, correction, or deletion through support where retention is not required for law, security, or an active shipment. Identity is verified first.