Account and address
Customers protect account access and provide accurate names, addresses, phone numbers, and recipient details. The warehouse address is only for approved shipments belonging to registered customers.
Service terms
Clear rules before a shipment begins
By using Alfa Cargo Trade, customers confirm accurate data, compliance with restrictions, and payment for approved services.
- Declarations prepared by our packers
- Final price after shipment preparation
- Lawful goods only
Goods and declarations
Customers do not fill in declarations; our team prepares them. Customers must flag special or potentially restricted categories and provide a product link or proof of purchase when requested.
Quotes, timing, and liability
A preliminary estimate is not a final invoice. Timing depends on the route and last mile. Insurance up to $700 and customs clearance by our team are included.
- Warehouse and return operations may be charged separately
- There are no additional customs charges
- Unclaimed parcels follow warehouse rules
- Support reviews disputes first