Warehouse rules

Help every box find its owner

A correct recipient, expected tracking number, and approved contents make intake faster and protect your parcels.

  • Customer code required
  • One number, one record
  • Approved contents only

Before warehouse delivery

Create an expected parcel and preserve the address line order shown in your account. Ensure the store supplies a traceable number and does not replace the recipient name.

Intake and storage

The warehouse scans tracking, records weight, and matches the box to a customer. Photos are available for $5, while final dimensions are recorded during shipment preparation.

  • Unmatched boxes require verification
  • Product photos are an optional service
  • Opening and extra checks require a service or safety need
  • Personal warehouse visits are unavailable

Returns and disposal

Seller returns require an instruction, valid label, and payment of related handling. Prohibited, dangerous, or unclaimed goods are handled under law and may be disposed of at customer cost.

Start today

Your US address is only a few steps away

Create an account, receive your personal code, and ship purchases to the Alfa Cargo warehouse.